Refund Policy

Thank you for shopping at Mamoostudio. As all of our products are digital and delivered electronically, we follow a strict no-refund policy. Please read this policy carefully before making a purchase.

1. No Refunds for Digital Products

Due to the nature of digital goods, all sales are final. Once a purchase is completed and the product files have been downloaded or accessed, we cannot offer refunds, exchanges, or cancellations.

2. Exceptions

We may offer a refund under limited circumstances such as:

  • You were charged more than once for the same product due to a system error.
  • The file is corrupted and cannot be recovered.
  • You received a product that is completely different from what was described or shown.

In these cases, you must contact us within 7 days of purchase and provide detailed information along with your order number.

3. No Refunds for the Following

  • Change of mind after purchase
  • Accidental purchases
  • Compatibility issues (please read product descriptions carefully)
  • Not knowing how to use the product (we provide support and tutorials where applicable)

4. Support and Assistance

If you experience any issues with your file or need help using your purchase, we are happy to assist. Please email us at hello@mamoostudio.com and we will do our best to resolve the problem.

5. Contact Us

For any questions about this Refund Policy, please contact us at:

By purchasing from Mamoostudio, you agree to this refund policy.